Our History.
Founded in 1979 by Peter R. and Carol Beukema, Suburban Inns develops, owns, and operates seven hotels in Michigan: the Hampton Inn of Holland, the Holiday Inn Express of Holland, the Holiday Inn Express of Grand Rapids SW/Grandville, the Holiday Inn of Midland, the Courtyard Marriott of Holland, Hilton Garden Inn Grand Rapids East, and Embassy Suites Grand Rapids Downtown. Suburban Inns also owns and manages Big E’s Sports Grill in Holland, Midland, and Grand Rapids as well as Sharkee’s Bar and Grill in Holland. Learn more about our team and about our Hospitality Management Expertise at Suburban Inns. We strive to empower our teammates so that all guests are receiving the best experience, no matter what location of ours they are at. When you stay at one of our properties you truly get to see This Is How We Hotel®. If you are looking to submit a donation request, please click here to fill out a form!
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- 1979
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- 2009
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- 2019
Suburban Inns is more than just providers of quality hospitality service, Suburban Inns’ design and construction team has decades of experience crafting the very framework of unforgettable experiences. By ideating and building the very same properties we staff, Suburban Inns ensures a start-to-finish commitment to excellence. Where others outsource ideas and hard work, we believe the best resources are found within.
A team of leaders.
Executive Team.
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Brian Beukema
CEO
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Jessica Babcock
VP of Human Resources
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Bill Lucas
VP of Operations
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Mark Konyndyk
CFO
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Maddie Beukema
Our Best Friend
Corporate.
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Brogan Spaulding
Special Projects Manager
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Catherine Novak
Accounting Manager
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Corey Gilmer
Financial Analyst
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Nick Gillman
Accounts Payable Specialist
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Kassi DeGroff
Operations Administrative Assistant
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Nathan Suchecki
Director of Hotel Operations
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Grant McCastle
IT Manager
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Noah DeByle
IT Technician
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Jim Bowser
It Technician
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Lori Varner
Corporate Director of Sales
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Ken Arens
Corporate Director of Revenue Management
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Kevin LeTourneau
Director of F&B Operations
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Ashley Banks
Director of Communications
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Chelsea Dennis
Marketing Specialist
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Dave Schmuker
Grounds Manager
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Brianna Wesley
Director of Human Resources
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Darius Hall
Team Member Relations Manager
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Rachell Figueredo
HR Generalist
Design & Construction.
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Johnnie Hamstra
Construction Superintendent
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Tyler Thomas
Construction Superintendent
Hotels.
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Jamie Yost
Hampton Inn Holland General Manager
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Erica Cowan
Holiday Inn Express Holland General Manager
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Gina Bauschatz
Holiday Inn Midland General Manager
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Nick Chadwell
Courtyard Marriott Holland General Manager
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James Koukios
Hilton Garden Inn East Grand Rapids General Manager
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Kara Olson
Embassy Suites Grand Rapids General Manager
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Mie Jensen
Holiday Inn Express Grandville General Manager
Restaurants.
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Emily Lederer
Big E's Midland Restaurant Manager
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Ray Davenport
Big E's Holland Restaurant Manager
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Chase Nicola
Big E's East Beltline Grand Rapids Restaurant Manager
At Suburban Inns, we strive to be:
Responsible
Every team member looks beyond their specific job description to consider the broader company goals. Team members own and are accountable for the company’s reputation. This way, when Suburban Inns succeeds, everyone on the team does, too.
Quality
From food presentation to the mattress in each room and the friendly response of a team member, quality is evident in all that we offer. Suburban Inns’ hotels consistently place in the top 15% of our franchise brands, based on guest surveys for taste and presentation of meals, the fit and finish of our rooms and the quality of public spaces.
Helpful
The essence of the hospitality industry is to serve others, putting service over self. A helpful spirit is infused in our company culture by everyone living our trademarked phrase “every employee is empowered to exceed your expectations!”®
Achievements
Our quality ratings are consistently among the top of our brands worldwide, and we’re proud of our team’s many accomplishments. We always push to go above and beyond to exceed guest expectations at every turn. With our staff and management team living this philosophy, together we’ve been awarded some of the top honors in our industry, including:
- Courtyard Holland Marriott Diamond Circle Award for 2023
- Embassy Suites – Best of GR Hotel Finalist 2024
- Hilton Garden Inn – Best of GR Hotel Finalist 2024
- Big E’s Sports Grill Grand Rapids – Best of GR Sports Bar Finalist 2024
- West Michigan’s Best and Brightest Companies to Work for Winner 2024
- West Michigan’s Best and Brightest Companies to Work for Elite Award for Employee Recognition Winner 2024
- MRLA – Bartender Star of the Year – Curry Lund, Big E’s Sports Grill Holland
- West Michigan’s Best and Brightest Companies to Work for Winner 2023
- Embassy New Build of the Year 2019 (Embassy Suites Grand Rapids Downtown)
- Courtyard Hotel of the Year 2019 (Courtyard Holland Downtown)
- 101 Best and Brightest Companies to Work for 2016–2022
- Grand Rapids Business Journal 40 Under 40 2019 (Jessica Babcock, Vice President of Human Resources, Suburban Inns)
- Elite Award for Work Life Balance 2019 (101 Best and Brightest Companies to Work for in West Michigan)
- Grand Rapids Business Journal 40 Under 40 2018 (Peter D. Beukema, Previous Chief Executive Officer, Suburban Inns)
- 2016–2018 Holland Sentinel Bests of the Best Sports Bar (Big E’s Sports Grill)
- 2016–2018 Holland Sentinel Bests of the Best Hotel (Courtyard by Marriott Holland Downtown)
- Hotel Success Award (Hilton Garden Inn)
- General Manager Merit Award (Nick Haughton, Previous GM, Hilton Garden Inn)
- Diamond General Manager of the Year (Grant Hirst, Previous GM, Courtyard by Marriott Holland Downtown)
- IHG’s Best of the Best Guest Experience Champion of the Year (Grant Hirst, Previous GM, Holiday Inn)
- Hotel Magazine’s “20 GMs to Watch List” (Grant Hirst, Previous GM, Courtyard by Marriott Holland Downtown)
- MLTA Sales and Marketing Star of the Year 2018 (Lori Varner, Corporate Director of Sales)
- Courtyard Direct Sales Leader of the Year 2018 (Lori Varner, Corporate Director of Sales)
- Diamond Circle Award (Courtyard by Marriott Holland)
- Overall Satisfaction Award (Courtyard by Marriott Holland)
- Staff Service Award (Courtyard by Marriott Holland)
- Arrival Experience Award (Courtyard by Marriott Holland)
- Intent to Recommend Award (Courtyard by Marriott Holland)
- Room Cleanliness Award (Courtyard by Marriott Holland)
- Marriott Platinum Circle Award (Courtyard by Marriott Holland)
- Eleven Quality Excellence Awards
- Eight Torchbearer Awards
- One S.M.A.R.T Service Excellence Award
- One Circle of Excellence Award (Hampton Inn)
- Best Sports Bar voted by the Great Lakes Bay Regional CVB (Big E’s Sports Grill)
- Number one ranked Holiday Inn (Midland) in the state of Michigan
- Top 20 Holiday Inns in all of the Americas
- Top five Courtyard by Marriott hotels in the brand