Suburban Inns Services

Since 1979, Suburban Inns has proven it has what it takes to be successful in every area of hotel and restaurant operations. We utilize a wide range of services to deliver you the results you need, along with solutions that reward your properties with strong financial returns and an increase in market share and real estate value.

Suburban Inns’ world-class management team brings experienced leadership to every aspect of hotel operations. Our hotels command guest satisfaction scores that are consistently higher than the brand averages. Suburban Inns offers you the finest in Sales & Marketing, Finances, Food and Beverage Management, Training and Team Development, Construction, and Operations.

Operations:

As property management experts with over 30 consecutive years of hospitality experience, we know how to operate your hotels successfully. We understand your goals and how to reward you with strong financial returns and properties that increase in market share and real estate value.

Human Resources:

Well-trained and highly motivated associates are what make an organization great. Suburban Inns Human Resources Department makes sure that you’ve got people that fit our core values who will help to produce a winning team and hotel.

Our training initiatives include an extensive on-boarding program, legally mandated training, optimal customer service, and specific training and development courses. In addition, Suburban Inns has our One-More Step (OMS) program that encourages every team member to go above and beyond normal expectations to help teammates and guests at any of our properties.

Finance:

The Accounting Team at Suburban Inns brings the knowledge and dedication to their discipline. They review, in detail, all financial aspects of the operation performance of each of the hotels and restaurants. Our team consistently reviews each property’s ongoing financial performance, operating efficiencies, and adherence to appropriate systems and procedures.

Sales & Marketing:

The Suburban Inns Sales & Marketing team comprises all key components of an effective customer driven approach, designed to maximize market share from all demand generators. Each property undergoes a customized sales and marketing strategy that is tailored to the market conditions to which it operates. Our Sales & Marketing Team focuses on all areas that will maximize revenues and overall return on investment.

SI Sales:

Our Sales Team directs a sales effort targeted toward identified portfolio key accounts in both the group and transient market segments.

SI Marketing:

The marketing division coordinates all marketing, graphic design, brochure and collateral development, and market communications tools for all the hotels in the portfolio. Assistance is also provided for website design, Search Engine Optimization (SEO), and electronic marketing initiatives.

Food & Beverage Management:

Suburban Inns’ Food and Beverage services include a wide range of management and support, such as concept development, hands-on staff training, and implementation of food and beverage cost controls. Employing proven leaders that have earned distinction in each discipline of the industry, Suburban Inns has a start-up, take-over, and operational team to fit the needs of any project.

We focus on a balance between guest experiences, associate satisfaction, revenue, and profit to ensure financial viability and margins for the owner. We focus on figuring out core menu items that fit the your restaurant sytle the best. That compiled with quarterly food and beverage promotions, product specification, pricing initiatives, training, marketing, and vendor support are just a few of Suburban Inns many resources to help maintain this balance.

Construction:

Suburban Inns is an industry leader in hotel development and construction management. We offer cost-effective hotel development, design, and project management solutions for hotels. Our Construction Management team provides cutting-edge services on ground-up development of new hotel construction and renovation of properties to ensure outstanding return-on-investment for our properties. Our expert team manages hotel construction projects from conception to completion.

Once our team determines construction or renovation goals, we provide expert coordination of hotel architects, construction contractors, designers, and vendors to ensure an excellent product at maximum value. Our company’s extensive brand experience, combined with hotel engineering and property services expertise, gives us the tools to negotiate the cost and time requirements for franchise quality reviews and property improvement plans.